American Driving Records Online Bill Pay only applies to those Customers who have signed a valid service agreement with American Driving Records. Customer will receive an e-mail confirming enrollment following completion of the online enrollment process. Upon enrollment, Customer shall only have the option to view the bill online, and will not continue to receive a bill through regular U.S. Mail. Customer will receive regular e-mails to announce the online availability of each new invoice.
Customer may cancel American Driving Records Online Bill Pay at any time by designating as such online; thereafter, Customer will receive regular Paper Copy billing. Customer shall promptly notify American Driving Records in any event if he/she fails to receive any form of billing.
During enrollment, Customer will be required to create a User Name and Password. Customer is required to have a valid e-mail address to complete enrollment. Customer may make administrative changes, such as changing the Password, User Name and e-mail address. Customer agrees to keep the Password confidential at all times. If Customer forgets his/her password, Customer may reset it online by completing certain verification procedures. Customer understands that he/she has sole responsibility for the security of the Password. Customer is solely responsible for notifying American Driving Records of the theft or loss of a Password. American Driving Records will not be liable for any actions, claims, costs, damages or expenses arising from a stolen or lost Password.
American Driving Records Online Bill Pay allows for Customer to pay bills online in addition to standard mail-in. Customer authorizes American Driving Records to charge the amount indicated by Customer to the financial institution and account indicated by Customer. Additional service fees apply to on-line payments. Customer must make payment at least five (5) business days in advance of the payment due date to avoid late fees and/or suspension of service. Payments may be made any time; however, payments are processed Monday through Friday during normal business hours, except for federal banking holidays. American Driving Records is not responsible if Customer’s financial institution rejects payment for insufficient funds or lack of credit availability.
Requests for refunds, i.e. in case of an overpayment, should be directed to the Customer Service Department.
Customer understands that by enrolling in the American Driving Records Online Bill Pay program Customer enters into an agreement with American Driving Records whereby Customer agrees to view and pay for only those accounts to which Customer is authorized.
Customer agrees to waive any liability against American Driving Records for any act or omission arising out of the use of American Driving Records Online Bill Pay program.